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Resource Hub

Playbooks

Playbooks is a collection of the best curated resources for founders at any stage of their journey. It includes original materials from Reach Capital, market insights, and trusted resources from leading founders and operators.

Playbooks
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Market Research
Oppenheimer: Public & Private Edtech Market Update (2024)
Oppenheimer: Public & Private Edtech Market Update (2024)
Topic
Market Research
Format
Report
Source
Oppenheimer
Description

Analysis of 2024 global edtech funding & M&A trends

Market Sector
Learning
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Market Research
Investor’s Guide to the Care Economy
Investor’s Guide to the Care Economy
Topic
Market Research
Format
Report
Source
The Holding Company
Description

A comprehensive breakdown of the $648B care economy (child care, household management, non-home long-term care, aging care) and key trends including employer benefits, out-of-pocket spending, and $ invested.

Market Sector
Learning
Tags
market map
markets
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Market Research
Even the Smartest VCs Get It Wrong: Bill Gurley and Regulated Markets
Even the Smartest VCs Get It Wrong: Bill Gurley and Regulated Markets
Topic
Market Research
Format
Article
Source
Steve Blank
Description

Entrepreneurs entering regulated markets like education and health need to understand – how the game is played, how they can play it, what their VCs should be doing to help them, and how to win.

Market Sector
Work
Tags
markets
policy
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Leadership
Mochary Method Curriculum for CEO Coaching
Mochary Method Curriculum for CEO Coaching
Topic
Leadership
Format
Report
Source
Matt Mochary
Description

A set of free, publicly available resources created by renowned CEO coach Matt Mochary, offering frameworks and guidance for executive leadership, team coaching, and company operations, covering topics such as hiring, firing, remote work, mindfulness, productivity, and relationship building.

Tags
leadership
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Leadership
The AI Upskilling Guide for Executives
The AI Upskilling Guide for Executives
Topic
Leadership
Format
Article
Source
BVP
Description

Becoming an AI-enabled company is more about change management than the technology itself. Here’s what CEOs, boards, and leaders must consider to earn employee trust and drive meaningful productivity gains with AI.

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Leadership
When do you know if you have a company?
When do you know if you have a company?
Topic
Leadership
Format
Article
Source
John Danner
Description

Spoiler: When you achieve product-market fit. Otherwise, it’s just a project.

Tags
leadership
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Leadership
Lessons From Nearpod
Lessons From Nearpod
Topic
Leadership
Format
Article
Source
Reach
Description

How three founders who grew up in Argentina created a platform now used in 75 percent of U.S. classrooms and became of one of the largest venture-backed K-12 exits.

Tags
leadership
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Leadership
The 4 Traits of Successful Founders
The 4 Traits of Successful Founders
Topic
Leadership
Format
Article
Source
Reach
Description

The four traits common across the successful founders Jennifer Carolan has worked with — and what she looks for at the start of any investment relationship.

Tags
leadership
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Leadership
Startup Lessons – and Sins – From Former YC President Geoff Ralston
Startup Lessons – and Sins – From Former YC President Geoff Ralston
Topic
Leadership
Format
Article
Source
Reach
Description

Former Y Combinator President Geoff Ralston spoke with the Reach Capital community to reflect on some timeless startup lessons learned from backing founders for over a decade, and the nuanced challenges of building in education.

Tags
leadership
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Customer Success & Community
Trade-offs and Exceptions: Things to Consider for a Successful Customer Success Operation
Trade-offs and Exceptions: Things to Consider for a Successful Customer Success Operation
Topic
Customer Success & Community
Format
Article
Source
Reach
Description

Knowing how to weigh the needs of individual customers against broader company objectives can be tricky, and this delicate balancing act is at the core of building out a successful customer success operation.

Tags
customer success
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Customer Success & Community
Make Customer Success a Core Competency of Your Edtech Startup
Make Customer Success a Core Competency of Your Edtech Startup
Topic
Customer Success & Community
Format
Article
Source
Reach
Description

Why edtech startups should embed customer success as a core competency from day one, ensuring early users gain value to drive long-term growth

Market Sector
Learning
Tags
customer success
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Customer Success & Community
Teacher Ambassador Programs: Everything You Need to Know
Teacher Ambassador Programs: Everything You Need to Know
Topic
Customer Success & Community
Format
Article
Source
Reach
Description

A look at how Nearpod built and grew its teacher community

Market Sector
Learning
Tags
community
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